Terms and Conditions

Products listed in the catalog are stock items. Special products can be manufactured upon request. Please call for ordering and pricing information. Special ordered merchandise may not be returned. 
Net 30 days. Visa and MasterCard accepted. No discounts for invoices paid by credit card. Accounts more than sixty (60) days past due will be placed on Credit Hold status. New accounts will ship C.O.D. pending credit approval. Three dollar ($3) handling charge will be added to each order.
All prices are shown F.O.B. Memphis, TN. Orders will be shipped prepaid with the shipping charge added to the invoice.
Upon receipt of the order, the customer should examine it carefully to be certain that sizes, quantities, etc., agree with the packing list. Claims for shortages must be made within 5 days after receipt of order.
All KENAD products are warranted for ninety (90) day from date of invoice as to product quality and workmanship. Any defective merchandise will, at the option of KENAD, be repaired or replaced.
Any implied warranties, including warranties of merchantability or fitness for a particular purpose, which arise out of the sale of a KENAD product are limited to a period of ninety (90) days from date of invoice. These written warranties are given in lieu of any implied warranties, including warranties of merchantability or fitness for a particular purpose.
Prices are subject to change without notice.
Specifications may be changed to comply with more current standards.
Merchandise may be returned within 60 days following receipt of order. Nothing may be returned without prior authorization. The Return authorization number must appear on all packages being returned. Packages returned without a return authorization number will be refused. Restocking charges for returned orders will be charged as follows.

1 to 60 days after customer receipt of order- 25%

** Returns, over 60 days old, will not be accepted.**